Client Experience and Value - FocusCFO

Does the Client Experience Create Real Financial Value for a Business?

Peter Geise on the Client Experience Group Podcast

FocusCFO’s Peter Geise sits down with Judy Bodenhamer of the Client Experience Group for the latest episode of their podcast, Shed a Little Light. Judy taps into Peter’s strong financial background to journey into the financial realities of investing in Client Experience (CX) initiatives, and if CX can create tangible value for a business.

Together, we explore how businesses can:

• Learn how a financial professional sees the Client Experience (CX)
• Get smart about how a focus on CX can improve the enterprise value of a business
• Understand the tangible benefits of investing the time and effort to enhance CX
• Better appreciate the importance of how CX can impact the ultimate transition of a business

Judy Bodenhamer is the Managing Director and Founder of the Client Experience Group™. She has committed her career to inspiring businesses, organizations, and individuals to achieve accelerated levels of success.

Peter Geise is FocusCFO Area President representing the Akron area. Peter is an accomplished business executive with over 30 years of experience and a passion for sharing his knowledge with small and mid-sized businesses.